Terms and Conditions

Terms and Conditions

Welcome to Allied Wholesale and Distribution Ltd. The following terms and conditions (the “Terms”) govern your use of our website and the products and services we offer. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our website or services.

Use of Website

The contents of our website, including text, images, graphics, and other materials, are protected by copyright and other laws. You may use the contents of our website only for personal, non-commercial purposes. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from our website without our prior written consent.

Product Descriptions

We strive to provide accurate descriptions of our products on our website. However, we do not guarantee that the descriptions are accurate, complete, or error-free. If a product offered by us is not as described, your sole remedy is to return the product in accordance with our return policy.

Pricing and Availability

The prices and availability of our products are subject to change without notice. We do not guarantee that the prices or availability information displayed on our website is accurate or up-to-date.


You may place an order for our products through our website or by contacting us directly. When you place an order, we will provide you with an estimated collection/delivery date. If we are unable to fulfill your order, we will notify you as soon as possible.


You may pay for your order using the payment methods indicated on our website. We reserve the right to modify the payment methods we accept at any time.

Shipping and Delivery

We will ship your order to the address you provide us. The estimated delivery date we provide you is an estimate only and is not guaranteed. We will not be responsible for any delays in delivery that are outside of our control.

Returns and Refunds

You may return our products in accordance with our return policy. Our return policy is available on our website and may be modified from time to time.


Our products are warranted only to the extent set forth in the applicable product warranty. We make no other warranties, express or implied, including without limitation any warranties of merchantability or fitness for a particular purpose.


The materials on our website are provided “as is” and without warranties of any kind, either express or implied. We do not guarantee that our website will be available at all times, or that the information on our website is accurate, complete, or current.

Limitation of Liability

In no event shall Allied Wholesale and Distribution Company or its partner companies be liable for any damages of any kind, including without limitation direct, indirect, incidental, punitive, or consequential damages, arising out of your use of our website or products, even if we have been advised of the possibility of such damages.

Applicable Law

These Terms and your use of our website and products shall be governed by and construed in accordance with the laws of UK, without giving effect to any principles of conflicts of law.

Changes to These Terms

We may modify these Terms from time to time. Your continued use of our website and services after any changes indicates your acceptance of the new terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at team@awdlimited.com

These Terms were last updated on 01/02/2023 by Allied Wholesale and Distribution Ltd admin.

Returns and Refunds Policy

At Allied Wholesale and Distribution Ltd, we strive to provide our customers with the highest quality products and customer service. If you are not completely satisfied with your purchase, we are here to help.

Return Policy:

  1. Eligibility: Returns are accepted within 7 days of purchase, provided that the products are unopened, in their original packaging, and in the same condition that you received them.
  2. Process: To initiate a return, please contact our customer service department at team@awdlimited.com. Our customer service representative will provide you with a return authorization number and instructions on how to return the product.
  3. Shipping: The customer is responsible for the cost of return shipping. We recommend using a trackable shipping service and retaining proof of shipping, as we cannot be responsible for lost or damaged return shipments.
  4. Refunds: Refunds will be issued in the form of the original payment method. If the original payment method is no longer available, a store credit will be issued. Refunds will be processed within 10 business days of receiving the returned product.
  5. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service department immediately. We will provide you with a replacement product or a full refund, at no cost to you.
  6. Exceptions: This return policy does not apply to perishable goods, such as FOOD or BEVERAGES, or to products that have been opened or used.

We are committed to providing our customers with the best possible shopping experience. If you have any questions or concerns, please do not hesitate to contact our customer service department.